Canal Grande

From initial customer service answering my many questions via messaging prior to arriving, I felt at ease and comfortable in my decision on choosing this quaint hotel. Anka, Alessio and Alessandro were so helpful and patient. Check in was a breeze and we were greeted with big smiles. We were given recommendations for places to eat and they gave other great suggestions. Our rooms were beautiful and clean and good size. My parents had the only room with a full balcony that looks out onto the Grand Canal. Absolutely gorgeous. From our shower, we had the loveliest view of the canal! The hotel is right across the canal from the train station. Very easy to get to and loved that it was in a less touristy area. Easy walking distance to food and shops and a Burger King much to our teen son's delight. :) I actually teared up when we finally departed after 3 days. Wish we were there longer. Grazie Anka, Alessio and Alessandro. We hope to come back soon! Ciao!

Room was nice and comfortable and so is the bathroom. I was looking for a good location between the center and the railway station and bus station as I had to use them so it fitted. Breakfast was tasty with good variety and nice canal view. The staff are very nice, pleasant and helpful.

Location for price and convenience. The room was spacious for Venice and the staff were professional and made us feel both welcome and taken care of, with one minor exception.

Can't say enough good things about our stay here. The staff was THE ABSOLUTE BEST on all levels - truly amazing. We've stayed in many places and this was by far one of the best considering you don't always know what to expect when booking online. We couldn't believe the attention to detail - every time we left the room, we returned to a newly cleaned and polished room without even requesting, including a freshly made bed with fresh linens every time! The location was perfect - right on the canal. Beautiful!!! Only 5-10 minute walk from Venice's Santa Lucia train station depending on how fast you walk ;) The breakfast included was over the top and everything you could possibly imagine - eggs, meats, cheeses, fruits, veggies, pastries, fresh juices, yogurts, breads, spreads, cereals, espresso, coffee, etc etc etc - what a spread!!! And, eat on the patio over the canal water (literally) or right next to the hotel outside - they will wait on you regardless of patio, outside or inside. If you need boat service, there's a dock right in front of the hotel and if you want a gondola ride, let the hotel book b/c right around the corner and your concierge will walk you there (about 2 minute walk!). Beds and pillows super comfortable, room comfortable, amenities perfect (call concierge desk if you need anything extra), felt safe entire time b/c security was great and required card access at main door and at room door. If needed concierge services, they went above and beyond.Gave us best food recommendations - we were seriously impressed. And for the price - can't beat it. LOVED!!!!!

Absolutely Everything! Gorgeous facility decorated with classic Venetian decor. Staff was extremely friendly and helpful. Alex helped us book a private gondola ride at sunset and even walked us to the entry point! This is exactly what we were looking for! Breakfast was beyond all expectations and the made best scrambled eggs we’ve ever had😊 Cappuccino made to order comes with breakfast too. When we return to Venice, we will stay here again. Easy walk from the train station as well! Love love love this hotel ❤️